| Let
the adventure begin! If you are not already a member, join
today and have fun all year! If you have questions not addressed here, please contact us at membership@zoo.org or call 206.548.2400.
Index:
When
do I receive my membership cards?
Your membership cards should arrive in approximately four to six weeks.
If you have been waiting longer than six weeks, please contact the membership
office at 206.548.2400 or email us at membership@zoo.org.
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Can
I visit the zoo before I receive my membership card?
YES! Just bring a copy of your photo ID and your online confirmation printout
or purchase receipt as proof of membership. If you renewed through the mail,
your membership will be accessible by our gate staff in approximately two weeks.
Bring your photo ID and we will be happy to look you up.
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I’ve
lost my membership card, what should I do?
You can order a new membership card the next time you visit the zoo or by
calling the membership office at 206.548.2400. There is a $5 processing fee
for replacement membership cards.
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How
do I bring a guest with me to the zoo?
All members may bring up to five guests per visit at half-price of full admission.
Guests must accompany a member to receive the discount. Children covered
by a membership (Gorilla Troop, Wolf Pack, Elephant Herd) may bring in guests
even though they are not named on the card. The guest adult should be able
to provide the membership card or identify the adult(s) on the membership
and additional information such as address and phone number.
Memberships
that include a flexible guest work the same as the half-price guest benefit.
The flexible guest must accompany a member, either an adult
or a child (as long as the membership covers children).
Some
memberships also include guest passes (Wolf Pack, Elephant Herd).
Guests
may use guest passes without the member being present. Guests
do
need to
have the guest pass in their possession to be redeemed upon entry.
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How
do I arrange for my nanny or non-household family member to
bring my children to the zoo without me?
If you have a nanny, the Elephant Herd is likely the best value for your family.
The Elephant Herd is like adding a Flex Guest to your Wolf Pack PLUS you will
receive 2 additional guest passes, all for the same price as adding a Flex Guest
to your Wolf Pack. You may also add a Flex Guest to a Gorilla Troop membership
allowing your nanny to visit the zoo with your children. Wolf One and Lion’s
Lair memberships do not include children, so a Flex Guest added to one of these
memberships will not allow your nanny to visit the zoo with your children.
Children
covered by Wolf Pack and Gorilla Troop memberships may also bring in a nanny
as a half-price guest. For information on how to use these benefits,
please see the above answer.
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How
do I receive my guest passes?
If you purchased
your membership in person at either Woodland Park Zoo or Seattle Aquarium, your
guest passes were given to you at the time of purchase.
If
you purchased by mail, web, or over the phone, your guest passes
are indicated
on your “Primary Membership Card.” Just show the membership card
marked “Primary Membership Card” at any zoo gate, and our admissions
staff will issue you your guest passes. If you haven’t received your membership
cards yet, you may still bring in up to five guests at half-price with your membership
confirmation.
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Can
I use my membership at other zoos and aquariums?
You can use your membership for entry at more than 100
reciprocal zoos and aquariums across the country. Remember, each zoo
has their own policies and your membership privileges may not work the same
at each zoo. Please contact the zoo you are visiting prior to arrival for
specific details.
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How
do I change the name of one of the members on my cards?
Woodland Park Zoo membership is non-transferable. Name changes can be made
when you renew your membership or you may add a Flex Guest to your membership
at any time.
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How
do I redeem my gift certificate?
There are two easy ways to redeem your gift certificate. Simply fill out
the bottom portion of the certificate with your membership information and
either...
- Bring the certificate to the zoo on your first visit.
- Mail the bottom portion of your certificate to the membership
office.
Attn: Membership, Woodland Park Zoo, 601 N 59th St, Seattle, WA 98103
Keep the top portion of the certificate as a
temporary membership card. Your permanent membership cards will
be sent to you in the mail 4 to 6 weeks after from the time you
turn in the certificate.
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Can
I purchase a gift of membership?
New in November 2008, a gift of membership may be purchased in the form of a
Gift Card. Gift Cards may be purchased in any amount (up to $250 each) and are
reloadable.
Simply choose the membership level and load the Gift Card in the amount of the
membership. Plus, you are welcome to load the Gift Card for more than the amount
of a membership to be used for admission for their guests, at the ZooStore or
for ZooParent animal adoptions!
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How
can I change my address?
You can change your address online, by mail, or by calling our membership
office with your new information:
Woodland
Park Zoo
Attn. Membership Office
601 N. 59th Street
Seattle, WA 98103-5897
206.548.2400
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I still buy an AquaZoo membership?
You can purchase a Seattle Aquarium membership as an add-on to any
zoo membership. When ordering online, the first screen will list
all of the zoo membership options. Choose your appropriate level
of membership. Add your zoo membership to your cart, and then you
will be given the option of adding a Seattle Aquarium membership
to your zoo membership.
Seattle
Aquarium Membership matches your zoo membership up to two adults
and children (18 and under) plus two
one-time-use Seattle
Aquarium guest passes. Aquarium membership benefits differ from
zoo benefits. Visit www.seattleaquarium.org or call 206.682.3474
for
more information.
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members pay for parking?
During the summer season (May 1 - September 30), members may park in the North parking lot (located at N. 59th St. and Evanston Ave.) for free with entry prior to 10:00 a.m. Parking in all other lots and in the North lot after 10:00 a.m. costs $4.50 for cars and $10.00 for RVs/buses.
Members may park free in the winter season (October 1 - April 30) in all zoo parking lots.
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there any membership discounts?
Yes! If you pre-purchase your membership on our Web site or through
the mail, there is a discount on membership prices of at least 10%.
Visit the Membership section for details and pricing.
Microsoft
and Boeing employees may also receive these discounted prices at
the zoo admission gates by showing proof of their employment
when purchasing membership. Throughout
the year, the membership office does various promotional offers.
These are usually through
direct mail, telemarketing, and
ValPak. In order to redeem an offer you received, please provide
the code on the offer during your membership purchase. Your offer
will only be applied if it is requested at time of purchase.
No
matter how you purchase your membership, it is always a great
value!
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a Microsoft employee, do I receive a discount?
Microsoft and Boeing employees receive the discounted membership
price (see above) whether they purchase the membership at the zoo,
phone, online, or through the website.
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a Boeing employee, do I receive a discount?
Microsoft and Boeing employees receive the discounted membership
price (see above) whether they purchase the membership at the zoo,
phone, online, or through the website.
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Do
members receive discounts on WaMu ZooTunes tickets?
Members do not receive discounts or priority purchasing for
ZooTunes tickets. However, members can enter the zoo before the
concert lines close and enjoy the zoo before enjoying the evening
concert. If you choose to visit the zoo early, you may join one
of the inside lines. Please note that the concert lines close at
approximately 5:00 p.m. and may close earlier based on zoo staffs'
decision. Please arrive prior to 4:30 to ensure that you have time
to park your car and enter before the line closes. For more information, visit the WaMu ZooTunes Frequently Asked Questions page.
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Let
the adventure begin! If you are not already a member, join
today and have fun all year!
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